This is the privacy notice of Mission Pest Control Limited, 12927365. (‘we’, ‘our’, or ‘us’).

Here at the Mission Pest Control Limited we know how important it is to keep your personal data safe, that’s why we’re committed to making sure that you receive the service you’d expect and that your privacy is protected every step of the way.

In this notice you’ll discover exactly what information we collect from you and how we then use this to deliver our services, as well as your rights. It might not be something you’re interested in, but it’s really important you have a read and of course, let us know if you have any questions.

What information do we collect?

When you buy a service through us, we’ll collect some of your personal details, to make sure you have everything you need to make the most of our services. Please rest assured that we’ll only use this for administering your contract and to support the delivery of the services or products you’ve asked for.

Examples of the types of personal information we usually collect are:

• Name
• Address
• Telephone number (including mobile)
• Email address
• Date of birth
• Payment details (Direct Debit, credit/debit card number)
• Property type (flat, house etc.)
• Information about whether you own your property
• Details of any additional authorised parties who can manage your requirements on your behalf

Our legal basics for using your data

In most circumstances, we use the personal data you provide to us in order to provide you with the products and/or services that you have decided to purchase from us.

We also have a legitimate interest in telling you about our products and services where we think that you may benefit from them.  To do this, we may use your personal data to send you information about our products and services which is based on your individual needs and requirements based on the information we hold about you.

Keeping and storing your data

We maintain a record retention policy and schedule to make sure we keep a copy of your personal details for no longer than is necessary. We will process your data while you are being provided with a service in order to be able to contact you, in line with the purposes explained in this policy. We may also retain your data after your relationship has ended with us, in order to keep accurate records for tax, regulatory purposes and to handle any future complaints.

Your rights matter

If you’d like to see the personal information that we hold about you, you can request a copy any time. If you find that this information is incorrect you can ask for it to be updated. Or, if you believe the information is being processed without a legal basis, you can ask us to stop or request that it’s deleted from our systems.

To action any of the above, send an email to: hello@missionpestcontrol.co.uk or alternatively you can write to us at: 

Mission Pest Control Limited
48 Homington Avenue
Coate
Swindon
SN3 6EN

We won’t ever charge you for a copy of your personal data but we may ask you for proof of your identity before we disclose any information. Once we’ve seen this, we’ll send you a copy of the personal data we hold within one month. In addition, if you decide to move away from us for any reason, you can also request for your personal data to be transferred to a new provider on your behalf.

Contact us

General Enquiries/Data Controller

Mission Pest Control Limited
Coate
Swindon
SN3 6EN

Tel: 07541 343 284

Email: hello@missionpestcontrol.co.uk

Got any worries?

If, at any time, you feel that we haven’t processed your data fairly or you’re not satisfied with how we’ve handled your personal information, you can contact the Information Commissioners Office, who will look into this for you. For full details about how to share any concerns you may have, visit www.ico.org.uk/concerns/

Links to other Websites

Any links to other websites are provided solely as pointers to information on topics that may be useful to the users of our website. Please remember that when you use a link to go from our website to another website, this privacy notice will no longer apply. Your browsing and interaction on any other website, including those which have a link on our website, are subject to that site’s own rules and policies. We recommend that you read the rules and policies relation to that website before submitting any personal information.

Updates

This notice will be updated from time to time and we recommend that you check back regularly but we will notify you of any changes through our website. The version number and date released will always be listed below:

Version number: 1.1

Date released: August 2021